Refund policy
Return & Refund Policy
QB Store par hamari koshish hoti hai ke aapko best quality products aur achi shopping experience mile. Agar aap apne order se satisfied nahi hain, to aap hamari return aur refund policy ke mutabiq product return kar sakte hain.
Return Ke Liye Conditions
Aap product receive karne ke baad 3 din ke andar return request kar sakte hain.
Product return karne ke liye:
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Product unused aur original condition mein hona chahiye.
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Product ke sath original packaging honi chahiye.
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Product par koi damage, stain ya use ke signs nahi hone chahiye.
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Return request 3 din ke andar submit karni hogi.
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Return approve hone ke baad hi product humein wapas bhejna hoga.
Damaged Ya Wrong Product
Agar aapko:
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Damaged product mila hai
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Wrong product receive hua hai
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Product description ke mutabiq nahi hai
to please product receive karne ke 48 hours ke andar humein contact karein aur product ki clear pictures/videos share karein. Hum case ko check karke replacement ya refund provide karenge.
Refund Policy
Return product receive aur inspect karne ke baad hum aapko refund ke approval ya rejection ke bare mein inform karenge.
Agar refund approve ho jata hai, to refund aapke original payment method ke zariye process kiya jayega.
Refund amount receive hone mein payment method ke mutabiq kuch business days lag sakte hain.
Return Shipping
Agar product damaged ya wrong receive hua hai, to return shipping charges QB Store cover karega.
Agar customer apni personal choice ki wajah se product return karta hai, to return shipping charges customer ko pay karne honge.
Non-Returnable Products
Kuch products return nahi kiye ja sakte, khas taur par:
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Used products
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Damaged products jo customer ki wajah se damage hue hon
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Products jinki original packaging missing ho
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Clearance ya final-sale products
Exchange
Agar aapko damaged ya wrong product receive hua hai, to available stock hone ki surat mein hum replacement/exchange provide kar sakte hain.
Return Request Kaise Karein?
Return ya refund ke liye humein contact karein aur apna:
Order Number + Product Name + Return Ki Reason + Product Pictures/Video
share karein.
Hamari team aapki request review karke aapko next steps bata degi.
Contact Us
Agar aapko Return & Refund Policy ke hawale se koi sawal hai, to please hamari customer support team se contact karein.
QB Store
Customer Satisfaction Hamari Priority Hai.